Frequently Asked Questions (FAQ)

Where are you based or taking clients?

We are based in the Brisbane and we are currently taking clients from Sunshine Coast to Gold Coast. If you have any questions regarding this, please do not hesitate to contact us.

Can we add additional rooms or areas onto the packages?

Yes, absolutely. The packages are merely guides that can be customized to suit your needs. If you require styling, photography and videos for additional rooms or areas, please do not hesitate to contact us to arrange a custom package.

How long will the process take?

Prior to the property styling, we will organize a consultation session and inspection of the property. Once a date has been arranged for the styling session to occur and have received the keys, the styling will be booked for install on the day, in most cases during the morning and the video/photography (if applicable) will be shot on the same day right after the staging is finished. The process of property styling takes from 2 to 5 hours depending on the size of the property meaning your property will be ready for photography the same day. Our Property Videos will take between 2 to 3 business day to be edited and send to your and your property agent.

Are you insured?

Yes, we are fully insured.

Will the furniture be available for when inspections are conducted? Is this part of the package?

Yes, for 6 weeks. However, we can arrange an extension at extra cost.

Can I leave my furniture in the house?

If you are looking to style the property with your own furniture, this can be arranged, however, we request that all non-essential clutter is removed prior to the styling session unless previously discussed. This is due to the fact that we style and produce the marketing content on the same day.

Do you assist in the moving process as well?

Yes, we can help you with the moving process at an additional fee, this can be arranged during your FREE property styling consultations with our property staging experts

Can I still be living in the house?

Yes, this is called integrated styling. You can still stay at the comfort of your home, we will bring in some furniture and decorations, style the property and produce the video.

Do we have any choices when it comes to the styling process? Will we be involved in the styling process?

We understand that selling a property can be stressful. Please understand that we have years of property selling and styling experience and as such we’d like to ask you to trust our process. This will allow us to do our job efficiently and get you the results that you desire. Having said that we’re open to suggestions and can try to work out the best solution..

Do the videos come edited?

Yes, as part of the package, we will shoot and edit a complimentary promotional video to lower your marketing cost.

How long do we have to wait for the video?

This process will take approximately 2 working days but we can accommodate to your needs. If the property video needs to be ready for market by a certain day, please let us know beforehand.

Is this service only available for personal sellers?

We have worked with a wide range of individuals that are seeking property styling services. These include real estate agents, builders, renovators and developers. Additionally, we offer a trade partner program for return clients.

Do you offer services as a real estate agent as well as styling?

No, we don’t.

Will pets be allowed to interact with the staging areas once styling is completed?

We welcome all your pets to engage in the styling furniture areas and to be comfortable around them, but unfortunately any incidents caused by your pets that includes damages to our furnisher or furnishings will be needed to be repaired, cleaned or replaced by you.